Contact information

Florsia is operated by Florsia Commerce Limited. For questions about our ceramic pieces, your order, delivery or returns, please contact our customer support team.

Business details

Trading name: Florsia
Company name: Florsia Commerce Limited

Business address:
Room 08, 2/F, No. 143 Wai Yip Street
Kwun Tong, Kowloon
Hong Kong SAR

Help with an order

Please include your order number and the email address used at checkout so we can locate your order. If your enquiry concerns a damaged, faulty or incorrect item, please include clear photographs of the item and its packaging where available.

Returns enquiries

To request a return, please email support@florsia.com . Our team will provide return instructions and the appropriate return address. The business address listed above is not a designated return address. Please contact us before sending any items back.