Terms of service

Terms of Service

These Terms of Service (“Terms”) govern your use of florsia.com (the “Site”) and any purchases made through the Site. By accessing or using the Site, you agree to be bound by these Terms.

1. Eligibility

By using this Site, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms.

2. Products & Product Presentation

Florsia offers faux florals and related decorative products. We aim to present product images and descriptions as accurately as possible. However, variations may occur due to lighting, photography, display settings, and natural differences in materials and finishes.

Our products are decorative items. Unless explicitly stated, they are not intended for outdoor exposure, direct heat sources, or any use beyond normal home décor styling.

3. Pricing, Availability & Order Acceptance

All prices are shown in the currency displayed at checkout and may change at any time without notice. Product availability is not guaranteed. Placing an order does not guarantee acceptance.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including (but not limited to) orders that appear fraudulent, violate these Terms, or involve pricing or listing errors.

4. Payments

Payments are processed securely through third-party payment providers. Florsia does not store full payment card details. By submitting payment information, you represent that you are authorized to use the payment method.

5. Shipping & Delivery

Shipping times shown on the Site are estimates and may vary due to carrier delays, customs processing, peak seasons, or factors outside our control. Title and risk of loss pass to you upon delivery (or as otherwise required by applicable law).

For international shipments, you are responsible for any applicable customs duties, taxes, or import fees unless otherwise stated at checkout.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before placing an order.

7. Intellectual Property

All content on this Site, including product photography, text, graphics, logos, and design elements, is owned by Florsia or its licensors and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or exploit any content without prior written permission.

8. Prohibited Uses

You agree not to use the Site in a way that violates any law or infringes on the rights of others. Prohibited activities include, but are not limited to:

Attempting to gain unauthorized access to the Site or its systems
Interfering with the Site’s operation or security
Using the Site for fraudulent or misleading purposes
Copying product images or content for commercial use without permission

9. Disclaimer of Warranties

The Site and products are provided “as is” and “as available,” to the fullest extent permitted by law. Florsia makes no warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the fullest extent permitted by law, Florsia shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or any products purchased through the Site.

In all cases, our total liability shall not exceed the amount paid for the product(s) giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Florsia from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms or misuse of the Site.

12. Governing Law

These Terms shall be governed by the laws of the jurisdiction in which Florsia operates, without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on this page. Your continued use of the Site after updates constitutes acceptance of the revised Terms.