Privacy policy

Privacy Policy

At Florsia, your privacy matters to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from florsia.com.

Information We Collect

When you interact with our website, we may collect the following information:

Your name, email address, shipping address, billing address, and phone number
Payment details (processed securely through third-party payment providers; we do not store credit card information)
Device information such as browser type, IP address, and cookies
Order history and customer support communications

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about purchases, updates, or inquiries
Improve our website, products, and customer experience
Send marketing communications if you have opted in
Prevent fraud and maintain site security

Cookies

Florsia uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

Sharing Your Information

We only share your personal information with trusted service providers who assist us in operating our website, processing payments, fulfilling orders, or analyzing site performance. These providers are required to protect your data and use it solely for the services they provide.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at:

Email: support@florsia.com

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.